Frequently Asked Questions

Everything you need to know about HealthGuard and MedPilot workflows.

Does HealthGuard store my medical data?

The platform is designed to keep sensitive data on-device whenever possible, with encrypted storage for appointment notes and medication plans.

Can I schedule appointments directly?

MedPilot coordinates appointment requests, verifies in-network coverage, and prepares availability options before confirmation.

How do renewals work?

We monitor pill counts and dosing schedules to trigger renewals before you run out, then guide or automate the refill process.

Is appointment recording secure?

Recordings are stored locally, transcripts are generated on device, and you control what gets shared.

Can caregivers manage multiple profiles?

Yes. Family plans support multiple dependents with shared reminders and scheduling.